Dispatcher for Service Plumbing Department

Dispatcher for Service Plumbing Department Cobabe Brothers Plumbing - 5.0 El Dorado Hills, CA Job Details Full-time From $20 an hour 3 days ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Opportunities for advancement Qualifications Computer operation Customer communication Teamwork Interpersonal skills Administrative experience Attention to detail Full Job Description Dispatcher Service Plumbing Department at Cobabe Brothers Plumbing (El Dorado Hills)

Company:

Cobabe Brothers Plumbing Location:

4650 Golden Foothill Parkway, Suite 135, El Dorado Hills, CA 95672

Job Type:

Full-Time About Us:

Cobabe Brothers Plumbing is a trusted name in residential and commercial plumbing services, known for reliability, professionalism, and top-quality customer care. We're growing and looking for a highly organized and customer-focused Service Dispatcher to join our team.

Position Overview:

The Service Dispatcher plays a key role in coordinating service calls, supporting technicians in the field, and ensuring a smooth, efficient experience for our customers. This position requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Schedule and dispatch service technicians to customer locations Manage incoming calls, emails, and service requests Prioritize and assign jobs based on urgency, location, and technician availability Communicate clearly with customers regarding appointment times and updates Monitor technician progress and adjust schedules as needed Maintain accurate records of service calls, customer interactions, and job statuses Support the team with administrative tasks and coordination efforts

Qualifications:

Previous dispatching or customer service experience preferred Strong organizational and multitasking skills Excellent verbal and written communication Ability to remain calm and professional under pressure Familiarity with dispatch or scheduling software is a plus Basic computer proficiency (email, scheduling systems, data entry)

What We Offer:

Starting pay of $20 per hour, with opportunities for advancement Supportive, team-oriented work environment Opportunities for growth within the company Paid time off and holidays Training and development How to

Apply:

Submit your resume and a brief cover letter outlining your experience and interest in the role. We're looking for someone dependable, proactive, and ready to contribute to a strong team. Cobabe Brothers Plumbing is an equal opportunity employer and values a diverse workforce. Principals only. Recruiters, please don't contact this job poster.

Pay:

From $20.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person