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Barona Resort & Casino

Dispatcher

Career Insights for Dispatcher

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Based on California data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,202 / year median in California

+8% projected growth

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Job Description

OBJECTIVE
Monitors radio transmissions and dispatches and tracks the whereabouts of all personnel needed to ensure efficient Casino operations.
TYPICAL WORKING CONDITIONS
Works in an office setting. Long periods of sitting, temperature controlled.
ESSENTIAL FUNCTIONS
Always be NICE to fellow staff and players/ find every opportunity to offer a friendly smile, wave and greeting Maintains database of malfunctioning slot machines. Dispatches and tracks the whereabouts of slot technicians, security floor, and maintenance personnel. Maintains batteries and radios for other department personnel. Logs and tracks the radio records. Monitors the Casinos Slot Data System. Issues machine paper to floor personnel. Maintains the serial number information.
NOTE:
This description incorporates the most typical duties performed. It is recognized that other related duties not specifically mentioned may also be performed. The inclusion of those duties would not alter the overall evaluation of this occupation.
MINIMUM QUALIFICATIONS
Must have knowledge of dispatching functions, 10 codes, and casinos layout and functions Good broadcasting and speaking skills Written communication, computer and public relations skills Ability to work in a fast- paced environment and follow oral or written instructions Ability to handle several communications at one time Ability to sit for long periods of time
REQUIRED EDUCATION
None
REQUIRED EXPERIENCE
2 years radio transmission and or dispatch experience
ALTERNATIVE TO MINIMUM QUALIFICATIONS
None
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT
Please refer to support Data Sheet for position. Back Share Apply Now