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Advanced Trenchless

Office Manager/ Service Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,202 / year median in California

+8% projected growth

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Job Description

Office Manager/ Service Dispatcher Advanced Trenchless Martinez, CA Job Details Full-time $27 - $35 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Qualifications Phone communication Spreadsheets Word embeddings Filing English Telephone systems Multi-line phone systems Productivity software Office management Office phone management Full Job Description Advanced Trenchless, Inc. is a fast-paced specialized contracting company. Long-time leaders in the industry with the best reputation! We believe in a positive work environment and require our employees to maintain that environment, along with our pristine 5-star reputation. We have created a company in which our employees can grow and achieve their goals along with the business. We value our employees as members of our team. We are looking for a full time Office Manager/ Service Dispatcher. This individual must be reliable and organized, loves to assist the community, is a team player, a self-starter and can handle multiple phone lines. A strong applicant must be able to multitask; work well under pressure and possess a positive attitude; have excellent communication skills and provide customers with the highest level of service; is computer savvy with a general knowledge in Microsoft Word, Excel, on a Mac, Must have experience with Service Titan and have Industry experience/knowledge in Service Plumbing. Responsibilities are not limited to but include: Answering and processing calls Managing other admins/dispatchers Scheduling customers Provide general office support Filing, Faxing, scanning
Dispatching Service TECHS Requirements:
Must have a professional phone voice. Must be energetic, proactive, and well organized Microsoft office - Excel and Word Service Titan Experience Required Self-starter who is able to work independently with little or no direction on a day-to-day basis Strong ability to multi-task, prioritize work and activities to meet deadlines under pressure Possess strong communication skills and attention to detail Ability to effectively communicate both written and verbally Bilingual in Spanish and English (Preferred, not required)Ideal candidates will be able to handle these tasks while maintaining friendly interaction with staff and clients. The ability to adjust to changing responsibilities, work independently, be self-motivated and ensure high level of service and quality is required. The pay depends on level of experience. This will be a full-time position eligible for benefits after a 90 day probation period. Please provide a cover letter and/or resume
Job Type:
Full-time Pay:
$27.00 - $35.00 per hour
Benefits:
401(k) Dental insurance Flexible spending account Health insurance Paid time off
Experience:
Administrative:
2 years (Preferred)
Work Location:
In person