Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Back to Results

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Wheelcare Express, Inc

Dispatcher

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 4 weeks ago

Location: Santa Rosa, CA (Onsite)

Last Updated: 2 weeks ago

Hours: Full-Time

Expires: 10/2/2026

Career Insights for Dispatcher

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on California data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$53,202 / year median in California

+8% projected growth

Explore Career

Job Description

Dispatcher Wheelcare Express, Inc - 3.0 Santa Rosa, CA Job Details Full-time 22 hours ago Qualifications Customer communication Customer service High school diploma or GED GPS devices Full Job Description Wheelcare Express Inc. is a Non-Emergency Medical Transportation (NEMT) company that has been proudly serving many counties in Northern California for over 40 years. WCE is looking for Dispatchers to coordinate high volume schedules and driver routes to transport patients to and from medical appointments and other engagements. Many of our patients are disabled and may need to be transported by wheelchair or gurney. If you like a fast-paced environment, are computer savvy and have good interpersonal skills, we would like to hear from you. If you would like part time work, we may be able to accommodate that too.

RESPONSIBILITIES

Communicating:

Maintaining communication with drivers and passengers. Properly deploy and monitor all NEMT vans and drivers to efficiently transport clients to medical appointments or other engagements to ensure timely pick up and drop off of clients. Provide excellent and effective communication and customer service to drivers, clients and Network Providers/Medical Facilities. Demonstrate empathy and understanding for clients (children, seniors, individuals with handicaps or illness) Assist drivers and network providers with issues or problems related to scheduling. Expect the unexpected. Understand and effectively use dispatch software (Mediroutes) Document operations appropriately and follow Company policies.

QUALIFICATIONS

High School Diploma or GED Ability to prioritize multiple tasks, along with the ability to work independently and as a team member. Excellent customer service skills Must have a positive attitude, good communication skills and be empathetic and polite. Effective written and oral communications skills Moderate skills in MS Word, Excel, GPS & Smart Phone Applications Prior experience as a Dispatcher or prior experience with scheduling software is a plus but not required.