Dispatcher

Job Description ​ ​ The Dispatcher will serve as the initial point of contact for Campus Safety services, providing communications for department services. The position will dispatch Campus Safety Officers for routine and emergency situations and receive incoming communications via telephone, web-based alerts, or radio relating to Campus Safety services. ​ Responsibilities Serve as the initial point of contact for Campus Safety services, handling calls for service, general inquiries, and other requests with professionalism, empathy, and compassion ​ ​ ​ Assist a diverse campus community of students, faculty, and staff through a customer-centric approach while working in the dispatch center ​ ​ ​ Receive incoming communication relating to Campus Safety services of the college and operate the Campus Safety radio communication system to dispatch personnel for performance of duties. Support flow of information to personnel including information from outside law enforcement agencies and receive emergency alarms. Keep supervisors informed of all incidents and make appropriate notification of on-call personnel based upon published lists ​ ​ Maintain or monitor relevant computer databases and reporting systems during assigned tour including entering incident data, monitoring safety device and access system software, and Blue light emergency phone network ​ ​ Proactively monitor a robust video surveillance system to deter crime, inform patrols of suspicious activity, and research unfolding or recent events ​ ​ Monitor the Campus Safety office during assigned shifts, addressing walk-in inquiries, requests for service, and related administrative tasks ​ ​ Maintain, and be able to access, critical information related to college operations such as: daily schedules, policies, and bulletins, daily crime log, Clery Act log, vehicle tow logs, campus community member contact records, and blue light emergency phones ​ Perform other related duties as assigned and based on departmental needs Qualifications ​ High School Diploma or GED ​ ​ 1-3 Years ​ of work experience ​

Preferred:

2 years Campus Safety environment, prior public safety or emergency dispatch experience is highly preferred ​ About Us Trinity is a highly selective, independent, nonsectarian liberal arts institution located in the capital city of Hartford, Connecticut. The college maintains a rigorous academic profile complemented by a vibrant co-curricular program. With more than 2,100 full-time undergraduate students, representing forty-three states and ninety-one countries, we consider our location in a culturally and socioeconomically diverse capital city to be among Trinity's most distinctive assets; and we cultivate strong connections with our surrounding neighbors and with institutions and organizations throughout Hartford and the region. As a preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives.

Trinity College is an independent, nonsectarian liberal arts college for men and women, with approximately 2,200 undergraduate students and 200 faculty members, located in Hartford, Connecticut. Our Mission is "Engage. Connect. Transform." As the preeminent liberal arts college in an urban setting, Trinity College prepares students to be bold, independent thinkers who lead transformative lives. Trinity is an actively engaged community of students, faculty and staff who work together to develop and sustain the intellectual and creative opportunities central to a first-class liberal arts education. Hartford, the state capital, provides many opportunities for cultural and social engagement. The College is committed to building a representative and diverse faculty, administrative staff, and student body. Trinity is an Equal Opportunity/Affirmative Action Employer. Women and minorities are encouraged to apply. Applicants with disabilities should request, in advance, any needed accommodation in order to participate in the application process. For all faculty positions, completion of the Ph.D. or appropriate equivalent is expected. Candidates should have a strong commitment to undergraduate and interdisciplinary teaching in a liberal arts context, and a well-articulated plan for sustained research. Trinity is especially interested in candidates who can contribute to the diversity and excellence of the academic community through their research, teaching, and service.