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Mohegan Tribal Gaming Authority - Mohegan Sun

Valet Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$51,408 / year median in Connecticut

+7% projected growth

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Job Description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE
MOHEGAN
INTERNAL CAREER SITE
Position Summary:
This position is responsible for maintaining control of valet dispatch work area to ensure guest vehicles are properly documented and promptly delivered.
Primary Duties and Responsibilities :
includes but not limited to: Inputs guest vehicle information into CVPS valet software system Files and retrieves keys and parking tickets upon customers request Assist guests with completing lost claim forms, as needed
Secondary Duties and Responsibilities:
Assists guests with directions and property information, as needed Assists with locating lost vehicles in valet Maintains and organizes work area
Minimum Education and Qualifications:
High School Diploma or equivalent One year of general clerical experience Must have a valid driver's license and be insurable through the company carrier
Competencies :
Incumbent will master the following competencies while in this position: Good written and verbal communication skills Good organizational and multi-tasking skills Basic computer skills in
Word, Excel and Outlook Training Requirements:
Thorough understanding of CVPS valet software system SMART alcohol awareness
Physical Demands and Work Environment:
Office work environment Must be able to sit in front of computer screen for extended periods of time Must be able to stand for extended periods of time Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary.
Work Shift:
Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.