Communications 2/Dispatch

Communications 2/

Dispatch Job Type:

Full Time Bradenton, FL Bradenton Police Department Salary:

21.50/hr

Position Summary:

Works under the general direction of and is responsible to the Communications Supervisor, Captain of Patrol Support, Deputy Chief, Chief of Police. The purpose of this position is to provide the vital first-link between the citizens and the City's emergency services resources. This position will directly contribute to the safety and well-being of the City's Police and Fire departments and the City's residents. The City of Bradenton Public Safety Telecommunicators will perform communication duties for the Police and Fire Departments. This position answers citizen calls for service, both emergency and non-emergency, and dispatches City emergency forces and /or other resource agencies, in accordance with prescribed procedures, often requiring immediate independent judgment. The Public Safety Telecommunicator - Comm I position is a training position and once completed and state certified, will move to the Public Safety Telecommunicator - Comm II position.

Essential Functions:

Track and monitor officers/designated personnel. Maintain the integrity of the

NCIC/FCIC

terminal, City data terminal, County E911 terminal, and the proper routing of all messages. Prioritize calls. Receive and enter complaints (emergency E911 and/or non-emergency calls) into Computer Aided Dispatch (CAD) system. And/or transfer appropriate calls to the necessary surrounding agencies. Operate telephone consoles/switchboard; operate the E911 console. Coordinate with other law enforcement agencies. Run

NCIC/FCIC

inquiries, entries, cancels. Disseminate important BOLOS. Page agency members. Dispatch calls for service, police and fire. Process hit confirmations requests. Maintain communications logs. Update records, reports, documentation, manuals, files and logs. Inform superiors of events and activities in progress. Monitor all equipment to be certain it is functioning. Process wrecker requests and maintain wrecker logs .

Requirements:

Minimum 18 years of age, United States Citizen or resident green card. High school diploma or GED equivalent. Ability to operate a personal computer is required. On the job training will be provided. Prior to hiring, required to sit in and observe the working conditions for an hour. Possession of and ability to maintain a valid Florida driver's license. Personality Inventory Test, Polygraph, medical exam, urinalysis/drug screen, and a background investigation. Willingness and ability to working rotating shifts, including nights and weekends, work an on-call status, irregular duty assignments and during emergency crisis. Must successfully complete the State Certified Training Program for Telecommunicators and pass the State Certification Test to obtain a State Certification within twelve (12) months of hire. Proficiency in computer software and the ability to adapt to other software programs with ease.

Preferred Requirements:

Bi-lingual skills strongly desired.

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