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Air Innovations of Florida, Inc.
HVAC Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Florida data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,044 / year median in Florida
+10% projected growth
Job Description
HVAC Dispatcher Air Innovations of Florida, Inc. Fort Myers, FL Job Details Full-time $20 - $30 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Opportunities for advancement Life insurance Retirement plan Qualifications Customer communication Teamwork Staff scheduling Team scheduling Phone call management Office experience Full Job Description HVAC Dispatcher Join Our Growing HVAC Team! We are looking for an experienced, organized, and dependable HVAC Dispatcher to join our team. The ideal candidate will be a strong communicator who can efficiently coordinate technicians, customers, and service calls while providing excellent customer service. Responsibilities
- Schedule and dispatch HVAC service and installation technicians
- Coordinate daily technician schedules and routes
- Answer incoming customer calls and assist with scheduling
- Communicate with technicians throughout the day
- Monitor service calls and keep customers updated on arrival times
- Handle emergency and priority service requests
- Maintain accurate customer and service records
- Coordinate parts, equipment, and job requirements with technicians
- Follow up on completed and pending service calls
- Work closely with management and the service department to keep operations running smoothly Qualifications
- HVAC dispatching and office experience preferred
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in a fast-paced environment
- Computer skills and familiarity with scheduling software preferred - Field Edge
- HVAC industry knowledge is a plus
- Reliable, punctual, and dependable
- Ability to work effectively as part of a team What We Offer
- Competitive Pay
- 401(k) Retirement Plan
- Paid Vacation
- Healthcare Benefits
- Paid Holidays
- Stable, year-round employment
- Opportunities for growth and advancement
- Friendly, team-oriented work environment Schedule Full-Time If you are organized, customer-focused, and enjoy working in a fast-paced HVAC environment, we want to hear from you!
Pay:
$20.00 - $30.00 per hour Expected hours: 40.0 per weekBenefits:
401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insuranceWork Location:
In personBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance