Benefits:

Bonus based on performance Competitive salary Opportunity for advancement Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a professional and skilled Dispatcher to join our team. In this role, you will receive emergency and non-emergency calls and make quick decisions to ensure the proper action is taken. The ideal candidate is highly organized with the ability to multi-task and work well under pressure. Responsibilities Receive inbound HVAC emergency and non-emergency calls Collect and document information from callers Prioritize calls according to the level of urgency Transmit information to the appropriate person or department Direct response units to appropriate location Monitor status of the response team Helping with pulling permits and scheduling inspections Administrative duties such as creating proposals, creating and sending invoices, ordering parts Qualifications High school diploma/GED Previous experience as a Dispatcher or in a similar position recommended Excellent typing and data entry skills Understanding of best practices and procedures for emergency response situations in HVAC Strong verbal and written communication skills Highly organized with the ability to multitask and prioritize projects Ability to work well under pressure