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Flamingo Towing South Corp
Towing Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Florida data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,044 / year median in Florida
+10% projected growth
Job Description
We are seeking a reliable, organized, and customer-focused Towing Dispatcher to coordinate drivers and manage service calls in a fast-paced, high-pressure environment. The dispatcher will answer incoming calls, assign towing jobs, coordinate vehicle pickups, monitor active service calls, and provide real-time updates to customers, drivers, insurance companies, and vendors. This role also requires maintaining accurate records, documenting detailed notes, and keeping all calls and assignments organized throughout the day. The ideal candidate has strong computer, communication, and customer service skills, can manage multiple priorities at once, and remains calm under pressure. Previous automotive or towing industry experience and bilingual English/Spanish skills are preferred.