Dispatcher

Job Description:

As a dispatcher, you'll set the daily schedule, schedule service calls, route up to 20 technicians, and communicate with customers about the status of their appointments. This is not a remote position, in person attendance is mandatory.

Duties and Responsibilities:

Answer calls to schedule service or maintenance appointments Make outbound calls to schedule part returns Enter and maintain customer data within the system Route technicians, perform a debrief close out of each job Process maintenance agreements and invoice payments Cross train to assist dispatching technicians for other departments when necessary

Preferred Qualifications:

Strong multi-tasker Minimum (1) year dispatch experience Familiarity with the HVAC, Plumbing, or Electrical industry Excellent communication skills, demonstrated listening and written/verbal communication Computer Proficiency Service Titan Experience (Highly preferred)

Job Type:

Full-time Pay:

$18.00-$23.00 per hour Opportunity for spiffs

Benefits:

401(k) Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance

Schedule:

Monday to Friday 8am-5pm

Education:

High School Diploma or GED Equivalent Location:

215 Interstate Blvd, Sarasota, FL 34240 This job description is not intended to be all-inclusive, employees will perform other reasonably related business duties as assigned by immediate supervisor and other management as required. Badger Bob's Services is a drug free workplace. Willingness to submit to a pre-employment drug test and background check is mandatory for employment.

Job Type:

Full-time Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Shift:

Day shift

Experience:

Dispatching:

1 year (Required) Ability to

Commute:

Sarasota, FL 34240 (Required)

Work Location:

In person