Security Dispatcher, Days Piedmont Healthcare Inc. - 3.6 Augusta, GA Job Details Full-time 19 hours ago Qualifications CCTV system operation (AV) Phone communication Writing skills In-person customer service Emergency call-taking protocols Security alarm response Mid-level High school diploma or GED Phone customer support Control room operations Security system monitoring (security system operation) Security Security systems knowledge Dispatch record maintenance Patient interaction Public relations 2 years Dispatching for law enforcement incidents Law enforcement

Full Job Description Overview:

Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.

Responsibilities:

Daily operation of Security Dispatch (communication center). Effective pro-active monitoring of CCTV systems. Answers all 3911 emergency calls. Screening of after hour visitors using Star system to verify patient information. Required to communicate with visitors, staff, physicians, patients and family members. What you will do Dispatches resources and maintains activity log. Monitors CCTV and alarms systems. Responds quickly to telephone and intercom calls. Enforces the after hour visitation process. Prioritizes all requests for service. Performs other duties as assigned by supervisor.

Qualifications:

MINIMUM EDUCATION REQUIRED

High school graduate or

GED MINIMUM EXPERIENCE REQUIRED

Two (2) years of experience in the field as a 911 operator or as a Security/Police Dispatcher, or related law enforcement or security experience.

MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW

None.

ADDITIONAL QUALIFICATIONS

Must possess excellent public relations/customer service skills and able to effectively communicate both verbally and in writing. Must possess multi-tasking ability.

Business Unit :

Company Name:

Piedmont Augusta Hospital