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OReilly Auto Parts

City Delivery Dispatcher-1

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$45,313 / year median in Georgia

+8% projected growth

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Job Description

Job Summary City Delivery Service Coordinator To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores. Bilingual candidates encouraged to apply. Essential Job Functions Serve as contact person for city delivery service. Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time. Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery. Maintain organized, clean city delivery area divided into areas/bins for each spoke store. Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager. Make sure all team members assigned to hub are clocking in and out according to company policy. Research any parts not delivered as scheduled and make any necessary billing adjustments. Work with store manager to ensure route is covered in the absence of regular city delivery specialist. Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles. Provide input to store manager with regard to delivery specialists' performance in preparation for performance evaluations.
Skills/Education/Knowledge/Experience/Abilities Required:
Ability to quickly match alphanumeric sequences Good interpersonal communication skills
Desired:
Familiar with automotive parts Ability to drive a manual transmission vehicle Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details. Job Description City Delivery Service Coordinator To coordinate and oversee city route schedule, functions, and delivery specialists of "hub" store to "spoke" stores. Bilingual candidates encouraged to apply. Essential Job Functions Serve as contact person for city delivery service. Receive orders from stores via phone or invoice, ensure parts are pulled and ready for delivery by scheduled time. Ensure accuracy of each order pulled prior to city delivery specialist picking up order for delivery. Maintain organized, clean city delivery area divided into areas/bins for each spoke store. Ensure hub delivery specialists are running on schedule and/or communicate any delays to stores remaining on route. Continually monitor hub system and routes for ways to increase efficiency, productivity, and/or reduce expenses. Communicate recommendations to store manager. Make sure all team members assigned to hub are clocking in and out according to company policy. Research any parts not delivered as scheduled and make any necessary billing adjustments. Work with store manager to ensure route is covered in the absence of regular city delivery specialist. Work with store manager and delivery specialist to ensure vehicles are well maintained and inspections are completed thoroughly and accurately. Ensure daily mileage is logged into asset management for all vehicles. Provide input to store manager with regard to delivery specialists' performance in preparation for performance evaluations.
Skills/Education/Knowledge/Experience/Abilities Required:
Ability to quickly match alphanumeric sequences Good interpersonal communication skills
Desired:
Familiar with automotive parts Ability to drive a manual transmission vehicle Fluency in multiple languages (Spanish is highly desired)
Total Compensation Package:
Competitive Wages & Paid Time Off Stock Purchase Plan & 401k with Employer Contributions Starting Day One Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) Team Member Health/Wellbeing Programs Tuition Educational Assistance Programs Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option, and provide your requested accommodation, and position details.