Dispatcher

Description Position Overview We are seeking a highly organized and proactive Dispatcher to support a growing local organization's operations team on a contract-to-hire basis. This role is responsible for managing incoming service requests, dispatching field technicians, maintaining accurate documentation, and ensuring a seamless flow of communication between customers, vendors, and internal teams. This is a great opportunity to join a fast paced, dynamic team! Experience working within the skilled trades, construction, mechanical, or service industries is a strong plus. Key Responsibilities + Answer and route incoming service requests in a professional, customer‑focused manner. + Schedule, dispatch, and adjust daily assignments for field technicians. + Communicate job details, required materials, and expectations to technicians clearly and efficiently. + Create, update, and track service orders within the company's ERP or workflow management system. + Order or coordinate parts and materials as needed for each job. + Maintain accurate documentation, including job notes, time logs, and service reports. + Assist with expense reports, invoice preparation, and other administrative tasks as needed. + Monitor job progress throughout the day and provide updates to customers and internal teams. + Identify scheduling conflicts and resolve issues in real time to keep projects on track. + Support general office operations, data entry, and ad‑hoc administrative needs. Requirements Qualifications + High school diploma or GED required. + Prior experience in dispatching, scheduling, customer service, or administrative coordination preferred. + Background in the trades (HVAC, plumbing, electrical, construction, industrial services, etc.) strongly preferred. + Strong phone communication skills; able to communicate clearly and professionally. + Highly organized with strong attention to detail. + Ability to learn and navigate ERP systems, scheduling software, and other digital tools. + Comfortable working in a fast‑paced environment with shifting priorities. + Dependable, positive, and solutions‑oriented. What We're Looking For If you thrive in a team environment, enjoy juggling multiple priorities, and take pride in keeping operations running smoothly, this role is an excellent fit. Experience supporting technicians, field services, or trade‑based teams will help you hit the ground running. TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .