Receives 911 calls for emergency and non-emergency situations on computerized telephone, cell phone, radio and other communicating systems; handles routine calls according to proper departmental policies and procedures.
Dispatches emergency personnel and equipment according to procedures and in accordance with the nature and location of the emergency; makes radio and telephone notification to utilities, law enforcement agencies and other concerned parties.
Provides EMD ( Emergency Medical Dispatch) medical instructions via telephone to callers in medical emergencies.
Uses standard operating procedures in dispatching calls for service to a large number of police units; determines channel to use, priority of calls and number of units to dispatch.
Requires the ability to listen, communicate, and speak clearly enough to be understood while answering incoming radio, 911 and telephone calls.
Possess the ability to receive, comprehend and promptly relay accurate information.
Requires skill in making effective decisions under stressful conditions, performing multiple tasks simultaneously, and remaining calm during emergency situations. Must be able to quickly exercise good judgment and make sound decisions to ensure personnel and public safety.
Requires the ability to perform repetitive motion at a keyboard/console on an intermittent/regular basis for extended time periods per work shift.

Graduation from high school or the equivalent. Must be eighteen (18) years of age to apply. Past experience in high paced, stressful conditions is desirable.

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