Associate Dispatcher I#26-06040 Up to $26 per hour Evansville, IN Onsite Contract

• W2 Starts 8/07/2026 Job Description Associate Dispatcher I

Location:

Evansville, Indiana (100% On-Site)

Duration:

6 months (Potential for extension)

Job Type:

Contract

Pay Rate:

$26.00/Hr Job Summary Monitors, dispatches, and balances work orders for field personnel. Responds to information requests and provides seamless communication between customer service representatives, management, and field technicians. Essential Functions Answer telephone calls and perform call-ahead requests for field technicians. Receive and dispatch non-emergency work orders to support daily and emergency operations. Dispatch orders utilizing mobile data and dispatching software solutions. Monitor, route, and document work orders to service technicians; review backlogged work orders. Coordinate daily operational requirements between internal and external stakeholders. Resolve scheduling concerns between the call center, customers, and supervision to achieve optimum efficiency. Act as a liaison between the organization, customers, and local governmental agencies during emergency situations. Qualifications Education High School Diploma or GED required. Experience

Required:

Minimum of 1 year of experience with SAP, a mobile data dispatching system, or equivalent dispatching experience.

Required:

Experience supporting utility, field service, or distribution operations.

Required Technical Skills:

Proficiency in Microsoft Suite (specifically Excel, Outlook, and Teams).

Preferred Skills:

Experience with Service Suite, SAP. Work Schedule

Structure:

Three 10-hour shifts and one 8-hour shift per week (consistent schedule throughout the contract with one rotating weekend shift).

Available Shifts:

Morning Shift (05:00

• 16:00 | 06:00
• 16:00 on weekends): Position 1: Sunday through Wednesday Evening Shift (12:00
• 22:00): Position 2: Wednesday through Saturday Position 3: Sunday through Wednesday Day Shift (10:00
• 18:00): Position 4: Monday through Friday with rotating weekends Core Competencies

Business Acumen:

Understand the impact of actions and decisions on operational efficiency, cost management, and technology enhancements.

Collaboration:

Eliminate silos, share information proactively, and work effectively as a team player to accomplish organizational objectives.

Communication:

Maintain open, active, two-way communication; demonstrate active listening and direct, respectful expression of thoughts.

Customer Focus:

Exceed internal and external customer expectations, accept responsibility for service quality, and adapt quickly to changing demands.

Enterprise Mindset:

Focus on efforts that add significant value, understanding the big picture and the organization-wide impact of daily decisions.

Results Orientation:

Drive for high performance, challenge assumptions constructively, manage time and energy efficiently, and leverage technology for maximum results.

Steadiness:

Maintain poise, confidence, and a positive outlook during periods of transition, high volume, or conflict.