A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Monday-Friday, 7:00 a.m.-4:30 p.m., with every other Saturday Position Summary National Carriers, Inc. is seeking a dependable and highly organized AM Dispatcher to support our Hides operation in Liberal, Kansas. This position is responsible for coordinating daily driver activity, communicating load information, monitoring schedules, and helping ensure freight is transported safely and efficiently. The ideal candidate is a proactive communicator who can manage multiple priorities, solve problems quickly, and maintain positive working relationships with drivers, customers, and internal departments. Key Responsibilities Coordinate and dispatch drivers according to scheduled loads and operational needs Communicate load assignments, pickup information, delivery requirements, and schedule changes Monitor drivers and loads throughout the day to help ensure timely service Maintain regular communication with drivers regarding delays, equipment concerns, and other issues Work closely with customers, operations personnel, and other departments to resolve service-related concerns Update dispatch systems and maintain accurate load and driver information Assist with route planning and adjustments when operational challenges arise Document delays, service issues, and other relevant information Support driver safety and compliance with company policies and transportation regulations Provide professional and timely customer service Complete additional duties as assigned by management Qualifications Previous dispatching, transportation, logistics, or customer service experience is preferred Strong verbal and written communication skills Excellent organizational and time-management abilities Ability to work effectively in a fast-paced environment Strong problem-solving and decision-making skills Comfortable working with computers, dispatch software, email, and Microsoft Office programs Ability to remain professional and composed when handling time-sensitive situations Dependable attendance and the ability to work every other Saturday High school diploma or equivalent required Why Join National Carriers? National Carriers is a well-established transportation company committed to dependable service, safe operations, and supporting the professionals who keep our business moving. This position offers the opportunity to join an experienced team and play an important role in our daily operations. National Carriers, Inc. is an Equal Opportunity Employer.
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance
