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Metro Security Services

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$44,902 / year median in Kentucky

+8% projected growth

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Job Description

Dispatcher Metro Security Services Louisville, KY Job Details Part-time | Full-time From $15 an hour 20 hours ago Benefits Flexible schedule Qualifications Customer communication Serving clients CCTV system operation (AV) Interpersonal skills Customer service Two-way radios for driver communication In-person customer service Driver's License Attention to detail Patrolling Security system monitoring (security system operation) Security Dispatch software communication Typing Computer-aided dispatch (CAD) software Client interaction via phone calls Full Job Description
NOW HIRING - METRO SECURITY SERVICES
Metro Security Services is currently seeking dependable, professional, and motivated individuals to join our growing team. We are hiring for the following positions:
DISPATCHERS
Competitive Pay Dispatchers are responsible for monitoring security operations, communicating with officers and clients, answering incoming calls, documenting activity, monitoring cameras, and utilizing dispatch and communication systems.
UNARMED SECURITY OFFICERS
Competitive Pay Security Officers are responsible for maintaining a safe and secure environment, conducting security checks, monitoring assigned areas, responding to incidents, communicating with dispatch, and providing professional customer service.
PATROL OFFICERS
Competitive Pay Patrol Officers must possess a valid Kentucky driver's license. Patrol Officers will conduct mobile patrols, respond to calls for service, monitor assigned properties, document incidents, and communicate with dispatch and clients.
MINIMUM QUALIFICATIONS
Applicants must: Be dependable, responsible, and professional Have excellent verbal and written communication skills Be able to communicate clearly and courteously with customers and over a two-way radio Possess exceptional listening skills Be able to effectively multitask in a fast-paced environment Have previous customer service experience , including answering phones and interacting with the general public Type a minimum of 15 words per minute Have sufficient vision to effectively monitor security cameras Be able to operate, or quickly learn to operate, an iPad and dispatch/security software Be comfortable learning and utilizing technology Be able to follow written and verbal instructions Maintain a professional attitude when dealing with clients, customers, officers, and the general public
ADDITIONAL REQUIREMENT FOR PATROL OFFICERS
Valid Kentucky driver's license No at-fault automobile accidents within the past 3 years
WHAT WE'RE LOOKING FOR
At Metro Security Services , our employees are the face of our company. We are looking for individuals who are reliable, alert, professional, and committed to providing outstanding service . The ability to remain calm under pressure, communicate effectively, pay attention to detail, and make sound decisions is essential. If you are looking for an opportunity to join a professional security team and believe you have what it takes to become part of Metro Security Services, we want to hear from you! Metro Security Services Multiple Positions Available Competitive Pay Based on Position and Experience
APPLY TODAY!
Metro Security Services is an equal opportunity employer.
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour Expected hours: 16.0 - 40.0 per week
Benefits:
Flexible schedule People with a criminal record are encouraged to apply
Experience:
Customer service: 2 years (Required)
Location:
Louisville, KY 40216 (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Overnight Shift (Preferred) Ability to
Commute:
Louisville, KY 40216 (Required)
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance