A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you'll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations. Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software. Key Responsibilities Answer and manage incoming customer calls Schedule and dispatch technicians based on location, availability, and job urgency Use HouseCall Pro to manage job flow, technician calendars, and customer updates Monitor job progress and update schedules as needed throughout the day Communicate clearly and effectively with both customers and team members Follow up on scheduling changes, delays, and customer needs Preferred Qualifications Experience with HouseCall Pro or similar dispatching software Prior experience in a dispatching or customer coordination role Strong organizational and time management skills Excellent communication and problem-solving abilities Comfortable working in a fast-paced, team-oriented environment High school diploma or equivalent What We Offer Competitive compensation Friendly, professional team culture Opportunities for growth and development Locally owned and operated business
Compensation:
$14.00 - $18.00 per hour Job Description Dispatcher
Z PLUMBERZ
of Shreveport is looking for a reliable and detail-oriented Dispatcher to join our growing team. In this role, you'll be responsible for scheduling and coordinating jobs, managing incoming calls, and supporting the field team to ensure smooth daily operations. Preferred candidates will have experience using HouseCall Pro, or similar service scheduling software. Key Responsibilities Answer and manage incoming customer calls Schedule and dispatch technicians based on location, availability, and job urgency Use HouseCall Pro to manage job flow, technician calendars, and customer updates Monitor job progress and update schedules as needed throughout the day Communicate clearly and effectively with both customers and team members Follow up on scheduling changes, delays, and customer needs Preferred Qualifications Experience with HouseCall Pro or similar dispatching software Prior experience in a dispatching or customer coordination role Strong organizational and time management skills Excellent communication and problem-solving abilities Comfortable working in a fast-paced, team-oriented environment High school diploma or equivalent What We Offer Competitive compensation Friendly, professional team culture Opportunities for growth and development Locally owned and operated business
