Dispatcher

Dispatcher 3.9 3.9 out of 5 stars Canton, MA 02021 $22.80

• $26.40 an hour
• Temporary, Contract Robert Half 13,767 reviews $22.80
• $26.40 an hour
• Temporary, Contract We are looking for a Dispatcher to support daily service operations in Canton, Massachusetts.

This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly with customers and field staff, and can keep scheduling activities organized throughout the day. The person in this role will help ensure service requests are handled efficiently while maintaining a high standard of customer care. Strong coordination skills and the ability to manage multiple priorities will be important for success.

Responsibilities:

Respond to incoming service requests with professionalism and provide a positive customer experience during each interaction. Assign and route approximately 10 to 15 technicians based on service needs, timing, and availability. Arrange appointments by coordinating with customers, field technicians, and existing job schedules to keep work flowing smoothly. Monitor the dispatch board throughout the day and adjust assignments as priorities, timing, and open calls change. Review unresolved or active service calls regularly to ensure timely follow-up and efficient technician deployment. Communicate updates between customers and service personnel to support accurate scheduling and service completion. Previous experience in dispatching, logistics coordination, or a similar scheduling-focused role. Strong customer service skills with the ability to handle high volumes of calls or service requests effectively. Excellent organizational skills and attention to detail in a fast-moving work environment. Ability to manage multiple tasks at once while maintaining accuracy and responsiveness. Comfort using dispatching systems, computer-based scheduling tools, or related software. Clear verbal and written communication skills when working with customers and internal teams. TalentMatch ® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity

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Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .