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Negoshian's Towing
Experienced Dispatcher
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Scorecard
Based on Massachusetts data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$53,154 / year median in Massachusetts
+11% projected growth
Job Description
Job Summary Benefits Dental insuranceHealth insuranceVision insuranceHere at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
Shifts 1st shift: 7a-3p2nd shift: 3p-11p3rd shift: 11p-7aAll shifts can be FlexibleResponsibilities Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficientlyPrioritize calls dispatched to the driversKnowledge of function and capacity of all equipment dispatchedAbility to adapt to change, work under stressful conditions, and a fast paced environmentProvide appropriate estimated and time of arrivalsMaintain effective working relationships with co-workers and the general publicAnswering multiple phones linesAbility to defuse a stressful situationQualifications Proven experience in towing dispatchingExcellent customer service skillsStrongly skilled in organization and attention to detailStrong multi-tasking abilityExcellent attention to detailExcellent communication skillsBasic computer skills#J-18808-Ljbffr Job Description Benefits Dental insuranceHealth insuranceVision insuranceHere at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
Shifts 1st shift: 7a-3p2nd shift: 3p-11p3rd shift: 11p-7aAll shifts can be FlexibleResponsibilities Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficientlyPrioritize calls dispatched to the driversKnowledge of function and capacity of all equipment dispatchedAbility to adapt to change, work under stressful conditions, and a fast paced environmentProvide appropriate estimated and time of arrivalsMaintain effective working relationships with co-workers and the general publicAnswering multiple phones linesAbility to defuse a stressful situationQualifications Proven experience in towing dispatchingExcellent customer service skillsStrongly skilled in organization and attention to detailStrong multi-tasking abilityExcellent attention to detailExcellent communication skillsBasic computer skills#J-18808-Ljbffr
Shifts 1st shift: 7a-3p2nd shift: 3p-11p3rd shift: 11p-7aAll shifts can be FlexibleResponsibilities Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficientlyPrioritize calls dispatched to the driversKnowledge of function and capacity of all equipment dispatchedAbility to adapt to change, work under stressful conditions, and a fast paced environmentProvide appropriate estimated and time of arrivalsMaintain effective working relationships with co-workers and the general publicAnswering multiple phones linesAbility to defuse a stressful situationQualifications Proven experience in towing dispatchingExcellent customer service skillsStrongly skilled in organization and attention to detailStrong multi-tasking abilityExcellent attention to detailExcellent communication skillsBasic computer skills#J-18808-Ljbffr Job Description Benefits Dental insuranceHealth insuranceVision insuranceHere at Negoshian's Towing & Service we are looking for Experienced Dispatchers for 1st, 2nd, & 3rd shifts. We are looking for someone who has knowledge & experience with heavy equipment, trucks, trailers, & vehicles. We work with Towbooks so knowledge of that software is a huge plus! Competitive pay based on experience.
Shifts 1st shift: 7a-3p2nd shift: 3p-11p3rd shift: 11p-7aAll shifts can be FlexibleResponsibilities Handles all calls for towing and hauling services for vehicles, equipment and other items in a professional and timely manner. Calls include, accidents, moving various equipment, flat tires, trespass tows, etc.
Dispatch drivers to their destinations efficientlyPrioritize calls dispatched to the driversKnowledge of function and capacity of all equipment dispatchedAbility to adapt to change, work under stressful conditions, and a fast paced environmentProvide appropriate estimated and time of arrivalsMaintain effective working relationships with co-workers and the general publicAnswering multiple phones linesAbility to defuse a stressful situationQualifications Proven experience in towing dispatchingExcellent customer service skillsStrongly skilled in organization and attention to detailStrong multi-tasking abilityExcellent attention to detailExcellent communication skillsBasic computer skills#J-18808-Ljbffr