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DR
Dead River Company
Transport Dispatcher - Nights
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Based on Maine data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$52,328 / year median in Maine
+6% projected growth
Job Description
Join Our Team - Find Your Future! $22.00 to $33.00 an Hour Depending on Experience. Transport Dispatcher - Nights assists with the scheduling of transport trucks and drivers to ensure the timely, safe and efficient delivery of petroleum products, throughout Northern New England in support of the Energy Division's Brand Promise, Guarantees and Pledges and Co-worker Pledges and Guarantees. 1. Schedules and dispatches drivers based on established guidelines during the course of the work week. The goal of this process is the efficient and effective use of resources to achieve safe and timely delivery of petroleum products. 2. Effectively and efficiently utilizes all computerized dispatching and inventory systems. 3. Interact professionally and demonstrate courteous behavior with customers and drivers on a daily basis via phone, electronic device, or in-person in regards to the planning scheduling, and delivery of products. 4. Monitors inventory levels for retail gasoline stations, LP facilities, and bulk storage facilities. The dispatcher must be familiar with all delivery locations, gains insight into consumption rates, and checks inventory levels at many sites using computerized monitoring systems. 5. Manages driver hours according to federal and state D.O.T. guidelines. All Dead River Transport drivers fall under the Federal guidelines relating to hours of service regulations. 6. Manages incidents and unusual situations that occur including weather related issues, accidents, equipment failure, run outs, no-fit situations, etc. 7. Create accurate, detailed customer orders from incoming phone calls, emails, faxes, etc. honoring Dead River Company's commitment to "Deliver on a Promise". 8. Interacts and communicates with the Maintenance Department in regards to equipment being out-of-service, equipment movement to and from DRT locations to vendors for repairs, services, and inspections, and coordinating relocation of equipment to DRT locations. 9. Participates in "on call" schedule with other designated personnel. This requires being on a rotating schedule that covers nights, weekends, and vacations.