Intermodal Dispatcher Job Summary:

The Intermodal Dispatcher is responsible for the coordination and day to day dispatching of our independent owner operators, communicating and tracking the movement of a fleet of 50 drivers, as well as monitoring hours of service within DOT regulations. Communication with customers and operational support team.

Responsibilities:

Monitor truck drivers Hours of Service, ensuring compliance with all federal and state laws and regulations Provide delivery status updates to customers upon request Partner with other dispatchers and operational team members to address all operational issues Strategic thinking to coordinate multiple deliveries to maximize time and location Participate in key decisions pertaining to safe and responsible daily operations, load planning, dispatching and operational execution Data entry- updating system with equipment (container and chassis) adding additional charges to be invoiced Rail billing and communicating with steamship lines and customers Establishing and cultivating business relationships with truck drivers and customers, resolve conflicts, keep driver retention

Requirements:

Minimum 1 year of Intermodal (ocean import and export) trucking dispatch experience. Knowledge and understanding of where the truck driver goes for specific equipment, and equipment availability status. ie; Daily container and chassis pick up and drop off locations Experience and knowledge with external rail and steamship line websites and ability to trace containers at rail yards and rail bill containers Must be able to work in a faced paced environment Ability to multi task while paying close attention to detail Good time management skills Excellent written and verbal communication skills via phone and email Self-motivated and disciplined Problem resolution and analytical ability Good judgment and decision-making skills Ability to work independently and as a team Related keywords: dispatcher, customer service, dispatch, logistics,

Intermodal Job Type:

Full-time Pay:

$25.00 - $35.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off

Experience:

Dispatching:

1 year (Required)

Work Location:

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