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Double JJ Resort

WATERPARK DISPATCHER

Entry-Level JobVerifiedNo experience needed

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,976 / year median in Michigan

+4% projected growth

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Job Description

SUMMARY:
Responsible for protecting the safety of members and participants in and around the water slides within the Gold Rush Waterpark and the Back Forty Swimmin' Hole facilities. Prevents potential accidents by ensuring adherence to policies and program standards of the Double JJ Resort.
RESPONSIBILITIES
  • Enforces slide rules according to Double JJ policies and safety procedures.
  • Provides supervision for slide area, including the top of slide and the designated slide catch pool.
  • Monitor all slide participants to ensure safety.
  • Communicate with slide attendant at the bottom of the slide to ensure safety of slide participants.
  • Remain in position at slide during operation.
  • Perform opening and closing procedures, pre- and post-shift checks.
  • Always presents a professional appearance and attitude and maintains a high standard of customer service.
  • Communicate any and all safety issues to the proper supervisor.
  • Cleaning duties while on shift, including picking up trash, sweeping, scrubbing, and cleaning surfaces, picking up tubes, and other miscellaneous cleaning tasks.
  • Customer service duties include checking in of guests, waiver verification, selling retail items, and operating the cash register.
  • Other duties as assigned
  • Directly reports to the Aquatics Manager.
Hourly wage:
$13.73/hr