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R
RelaDyne
Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Missouri data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$46,242 / year median in Missouri
+7% projected growth
Job Description
Dispatcher RelaDyne - 3.0 Kansas City, MO Job Details 9 hours ago Benefits Health savings account Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Road transportation operations Freight documentation management Route optimization Phone communication Service scheduling Logistics customer service Client inquiry handling Team scheduling Mid-level DOT (Department of Transportation) regulations Delivery optimization distribution operations Task prioritization Customer engagement Desktop applications Delivery record maintenance Dispatch software communication Dispatch record maintenance Productivity software Phone call management SAP ERP Communication skills Transportation documentation for distribution operations Cross-functional communication Quality data entry Full Job Description RelaDyne is the nation's leading automotive, industrial, and commercial lubricants provider and a trusted partner for reliability services. We're more than just a distributor—we're a team dedicated to innovation, service excellence, and delivering reliable solutions for our customers every day. We are seeking a Dispatcher to join our team. In this role, you'll be responsible for coordinating driver schedules, managing delivery routes, and ensuring customers receive exceptional service. What You'll Do Coordinate, schedule, and dispatch drivers based on customer orders, delivery schedules, and operational priorities Ensure deliveries are completed safely, efficiently, and within customer timeframes Monitor daily routes and proactively address scheduling conflicts or service issues Communicate effectively with drivers, customers, supervisors, and internal teams Handle a high volume of phone calls and data entry activities Identify priorities and utilize available resources to maximize operational efficiency Respond to customer inquiries, service requests, and delivery concerns in a professional manner Maintain accurate dispatch records and transportation documentation Keep drivers and team members informed of schedule changes and daily operational updates Support additional dispatch and logistics projects as assigned What We're Looking For Experience in dispatch, logistics, transportation, customer service, or a related field Basic understanding of transportation operations; fuel transportation experience is a plus Strong organizational and multitasking skills with the ability to manage competing priorities Excellent verbal and written communication skills Strong data entry and computer skills Proficiency with Microsoft Office applications Strong attention to detail and problem-solving abilities Ability to work effectively in a fast-paced, team-oriented environment Professional demeanor and customer-focused mindset Stable employment history Ability to work a flexible schedule, including nights, weekends, and overtime as needed Must reside within a reasonable commuting distance of the assigned location Preferred Qualifications Experience in fuel transportation dispatch Experience with dispatch software, preferably SmartLogix SAP experience Knowledge of transportation documentation, industry terminology, and DOT regulations Why RelaDyne? Competitive pay Medical, dental, and vision insurance 401(k) with company match Health Savings Account (HSA) Paid time off and company holidays Career growth opportunities within a growing national organization At RelaDyne, you'll find more than just a job-you'll discover a career with a company that values people, teamwork, and growth . Apply today and join the team driving the future of reliability.
Know Your Rights:
Workplace Discrimination is Illegal - (click for more information) Equal Opportunity Employer/Disability/Protected Veteran RelaDyne and its affiliates are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, sex, pregnancy, childbirth or related medical conditions, age, disability, genetic information, protected veteran status, sexual orientation, gender identity, or any other status protected by applicable federal, state, or local law. RelaDyne is committed to providing reasonable accommodations to qualified individuals with disabilities (including pregnancy, childbirth or other related medical conditions) to enable them to perform the essential functions of a position and to participate in the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application, interview, or hiring process, please contact Human Resources atBenefits
- Paid Time Off (PTO)
- 401(k) Plans
- Health Insurance
- Dental Insurance