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Artisent Floors

Dispatcher - Bilingual

Career Insights for Dispatcher

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Based on North Carolina data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,905 / year median in North Carolina

+7% projected growth

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Job Description

Job Description:
Dispatcher Reports To :
Dispatch Manager Assignment Focus :
The Dispatcher will work directly with the Dispatch Manager to communicate with flooring installers and our internal staff to schedule new installations, punch work, and warranty service. The ideal candidate will have the ability to stay organized and communicate effectively in a fast paced environment.
Primary Responsibilities :
Assist with scheduling installations and assigning installers to jobs Follow-up with flooring installers and service techs throughout the day Communicating with all parties involved the status of jobs on the schedule Reviewing jobs to ensure the correct labor amount is being paid, research discrepancies Maintains order status daily and updates the system with pertinent information Works to maintain strong relationships with our installer base
Desired Skills and Experience:
Must be able to multitask in a fast paced environment Sense of urgency and follow-through to complete tasks on time Excellent written and verbal communication skills Strong troubleshooting and critical thinking skills Detail and process oriented Ability to read and interpret floorplans, selections, and specifications Salary & Benefits Salary will be commensurate with experience Health insurance- 100% of employee premium paid Dental, Vision, Supplemental insurance: Available as employee paid benefit Paid time off (PTO) 100% Company-paid benefits: Life Insurance and AD&D coverage
Paid Holidays Job Type:
Full-time Pay:
$45,000.00 - $55,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person