POSTING FOR UNMC EMPLOYEES ONLY

The Dispatch Supervisor oversees and coordinates the activities of the dispatch center and dispatch personnel; responsible for directing and supervising subordinate staff; assigns and delegates work projects; schedules employees to ensure and maintain proper staffing levels; conducts performance management including evaluating work performance, coaching, and mentoring; implements corrective action for performance and conduct issues. The Dispatch Supervisor has the ability to perform the full range of dispatch duties in addition to overseeing the dispatch center operations. Duties are in support of medical staff and public safety officers, providing for the protection, safety, and security of students, faculty, and staff at UNMC and UNO , related properties, and visitors. Responsibilities also include troubleshooting critical operations programs to include computer-aided dispatch ( CAD ), criminal justice information systems, building access software and hardware inclusive of CCTV , alarm monitoring software, and performing a variety of support functions including alarm monitoring and processing, records management, found property management, and purchasing, supply and inventory.