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Academy Bus

Field Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$51,143 / year median in New Jersey

+7% projected growth

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Job Description

Field Dispatcher Academy Bus - 3.1 Hoboken, NJ Job Details Full-time From $20 an hour 1 hour ago Benefits Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Referral program Qualifications Dispatching Full Job Description Academy Bus is seeking a Field Dispatcher for the Port Authority Bus Terminal in NYC, serving commuters and intercity bus travelers. As a Field Dispatcher , you will be responsible for coordinating our drivers and customers along our routes serving the NYC region. You will partner closely with the field supervisor, dispatch, and operations teams, to support the overall safety and efficiency of service while providing exceptional customer service.
Schedule:
This position requires the ability to work a flexible schedule, including days, evenings, weekends, holidays, and busy travel days immediately before and after holidays.
Desired Characteristics:
Multi-tasker who works well under pressure and thrives in a fast-paced environment Positive attitude and commitment to customer satisfaction Technically savvy Organized with attention to detail Team player with drive for results Strong written and verbal communicator with a professional presence
Core Role:
Coordinate drivers for daily operations Ensure safety procedures are followed in the field Be present and visible in the loading areas and provide assistance as required Communicate information clearly and concisely via direct connect radio or phone Accurately update logs and complete required documentation Keep the field supervisor, dispatch and operations teams updated on operations
Health Insurance and Benefits Offered Include:
Medical, Dental, Vision, Prescription and Life insurance Supplemental coverages 401K plan Paid Time Off Paid Holidays Academy is an EEO.
Pay:
From $20.00 per hour
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance Application Question(s): Are you available to work a flexible schedule that may include nights, weekends and holidays?
Work Location:
In person