Dispatcher

Work Schedule Comments:

Monday through Friday, Generally 7am-4pm

Position Overview:

Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.

Essential Functions:

Must exercise discretion and use independent judgment when relating customer requests, appointment time and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching Complete lines of dispatch in SWS from paperwork that drivers turn in daily relating to completed runs Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure Apply any additional charges including and notify customer service of changes Track/Maintain yard report, MDR, CNI, and Divisional Pool Actively participate in driver recruiting and retention Request rail billing Processes ATP s and Non-Productive pay. Review preliminary payroll Oversee drivers HOS and ELD updating Manage roadside repair Oversee and manage Rail/Port pins - reservations - LFD Operating with a sense of urgency while handling challenging environments Other duties as assigned

Skills Desired:

Strong data entry and computer skills Good communication and organizational skills 3-5 years of intermodal experience preferred (not required) Knowledge of DOT regulations and/or hazardous materials Ability to multi-task in a fast-paced environment