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Dispatcher
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$51,143 / year median in New Jersey
+7% projected growth
Job Description
Dispatcher at
ON THE GO CARGO INC
Dispatcher at
ON THE GO CARGO INC
in Ridgefield, New Jersey Posted in 1 day ago.
Type:
full-time ????
WE'RE HIRING
|
EXPEDITED/NFO & LOCAL COURIER DISPATCHER
???? Moonachie, NJ | Northern NJ Candidates On The Go Cargo (OTG Cargo) is looking for an experienced courier/logistics dispatcher with strong knowledge of the
NY/NJ/CT
Tri-State market and an understanding of expedited, NFO and time-critical transportation. This is primarily an in-office position at our Moonachie, NJ operations center , so we are specifically looking for candidates who live locally in Northern New Jersey. However, flexibility is important. At times, dispatchers may be asked to help cover shifts remotely when needed.
Our operation combines two worlds:
we serve as a local pickup and delivery agent for expedited/NFO logistics companies nationwide , while also providing on-demand, scheduled and expedited courier services to our own Tri-State client base.
WHAT YOU'LL DO
- Dispatch time-critical pickups and deliveries throughout the
NY/NJ/CT
Tri-State area
- Coordinate drivers and make intelligent routing decisions based on traffic, geography, timing and customer requirements
- Support national expedited and NFO partners with first/last-mile service, airport recoveries and tenders, shipment monitoring and status updates
- Coordinate service involving EWR, JFK and LGA
- Handle urgent medical, pharmaceutical, life-science, airfreight and other time-sensitive shipments
- Communicate proactively with customers, drivers, airports and logistics partners from pickup through final delivery
- Manage exceptions, delays and changing priorities in real time
- Maintain accurate PODs, shipment documentation, chain-of-custody information and special handling instructions
- Help cover operations remotely when necessary
WHAT WE'RE LOOKING FOR
- Local Northern New Jersey resident able to work in Moonachie, NJ
- Prior courier, messenger, expedited transportation or logistics dispatch experience
- Strong working knowledge of Tri-State dispatching and geography
- Experience supporting NFO/expedited companies as a local agent is a major plus
- Airport cargo and
EWR/JFK/LGA
experience is highly desirable
- Medical, pharmaceutical or life-science logistics experience is a plus
- TSA/STA air cargo experience is a plus
- Ability to manage multiple urgent jobs while staying organized and communicating clearly
- Schedule flexibility and willingness to assist with shift coverage when needed We're looking for someone who understands that successful expedited dispatching is more than assigning a driver.
You need to know the market, anticipate problems, communicate constantly and find solutions when the original plan changes. If you know the Tri-State, understand time-critical transportation and enjoy the pace of expedited logistics, we'd like to talk.