Overnight Dispatch Route Coordinator

Overview We are seeking a highly organized and detail-oriented Dispatch Coordinator to push overnight transportation routes.

Route Coordination:

Assist in the planning, optimization, and adjustment of routes based on passenger needs, traffic conditions, or other factors. Reassign routes necessary to cover unexpected changes. Review and adjust routes during the shift to improve efficiency or address any safety concerns.

Customer Service:

Address inquiries and complaints from staff, passengers, and the community in a professional and timely manner. Provide regular communication and updates regarding any significant operational changes or emergencies.

Administrative Tasks:

Maintain accurate records of routes, schedules, driver assignments, and vehicle maintenance logs. Compile reports related to performance metrics, delays, incidents, or other relevant transportation data. Assist in scheduling driver shifts and managing time-off requests.

Technology Utilization:

Operate and troubleshoot dispatch software, tracking systems, and other technological tools used in fleet management.

Qualifications:

Geographical Knowledge of the Five (5) Boroughs, Required. Will Be Tested. High school diploma or equivalent required; additional education in transportation management or logistics preferred. 1 year of experience in a transportation or logistics role, preferably within a bus or public transportation environment. At least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation. Familiarity with dispatching, route planning, and GPS tracking software. Strong communication skills, both written and verbal, with the ability to handle multiple tasks in a fast-paced environment. Problem-solving skills and the ability to make quick decisions under pressure. Knowledge of local, state, and federal transportation laws and regulations, particularly those related to AAR, preferred. Ability to work flexible hours, including weekends, early mornings, late evenings, as needed. Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Exceptional communication skills with proficiency in phone etiquette and multi-line phone systems. Strong typing skills and experience with data entry accuracy. Ability to work overnight shifts reliably while managing multiple priorities effectively. Tasks As Assigned. Schedule Overnight | Sunday

• Thursday | 8pm
• 4am

Rate:

$22 Per Hour

• WALK IN TO APPLY MON

• FRI | 9am
• 5pm

WHERE:

Professional Transit 94-01 150th Street | Jamaica Queens | 11435 Entrance on 94th

Ave Pay:

From $22.00 per hour Application Question(s): I have at least 1 year of experience in transportation dispatch and in-depth understanding of creating routes/schedules for transportation I can work the following schedule: Overnight | Sunday

• Thursday | 8pm
• 4am I can participate in two week training? ( First Week
• > Tuesday
• Saturday | 7am
• 5pm & Second Week Vary) I understand Candidates are Subject to Pre-Employment and Random DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason. Rate your Geographical knowledge of NYC Highways, Expressways , Bridges, Tunnels Etc. Rate Scale 1 to 10. 10
• Best 1
• Horrific All Interviewees will be tested.

Work Location:

In person

Pay:

From $22.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Retirement plan

Work Location:

In person