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Dispatcher, Taxi - Full Time

Job

Creative Coach Co / Fun Bus

Lancaster, OH (In Person)

$37,440 Salary, Full-Time

Posted 3 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 6/28/2026

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Job Description

This individual oversees the scheduling and dispatching of contract and TAXI transportation for the Fun Bus. Successful candidate will review emails and field phone calls to prepare TAXI schedule and communicate costs directly with customers. The Dispatcher must be competent in Microsoft Excel and Outlook to create driver schedules and meet scheduling needs. This person must be dependable and efficient to perform this job.
Qualifications & Skills:
High school diploma/GED preferred Competence in Microsoft applications (Excel and Outlook) Must be able to work a flexible schedule that includes occasional evenings, weekends and holidays Strong knowledge of the geography throughout the immediate area Ability to work in a team environment in high pressure situations Phone skills - professional Strong written and oral communication skills are essential Excellent problem-solver Capable of multitasking Even-tempered and able to able to process high stress situations Proper use of English language, including grammar Ability to communicate through text, phone and email
Responsibilities & Duties:
Be the point of contact for customers in need of Taxi service Dispatch Taxi service and communicate with drivers throughout the day via phone and text Collaborate with co-workers to modify daily driver schedules as needed Be part of our culture cultivating strong relationships with drivers and customers Monitor any sudden route changes or road construction issues and communicate to drivers to establish new routes for timely and safe transport of passengers Assign driver/vehicle to schedule Maintain professional communications with contract person of contact Complete monthly safety module Prepare and submit daily transportation reports Track all transports and prepare and submit weekly billing reports
Pay:
From $18.00 per hour
Benefits:
Dental insurance Employee discount Health insurance Life insurance Paid time off Professional development assistance Retirement plan Vision insurance
Work Location:
In person