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AK Waterworks LLC

CSR / DISPATCHER

Career Insights for Dispatcher

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Scorecard

Based on Ohio data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$47,056 / year median in Ohio

+5% projected growth

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Job Description

If your current role feels slow, repetitive, or predictable—this isn't that. At AK, the phones don't stop, the schedule shifts constantly, and every day demands focus, urgency, and adaptability. If you thrive under pressure, enjoy solving problems in real time, and can juggle multiple priorities without dropping the ball, you might be exactly who we're looking for. This is a high-demand, high-responsibility role at the center of our operation. You'll be the voice our customers rely on and the hub that keeps our Plumbing, HVAC, Electrical, and Restoration teams moving.
What It Takes:
Strong multitasking and decision-making under pressure Clear, confident, and cheerful communication with customers Ability to adapt quickly in a constantly changing environment Organization and attention to detail in a fast-moving workflow Reliability—your team depends on you
What You'll Do:
Answer and manage high call volume Schedule and dispatch technicians efficiently Adjust schedules in real time as priorities shift Communicate between customers and field teams to keep jobs on track
What We Offer:
Competitive pay Monday-Friday schedule Paid training Growth and advancement opportunities A team that moves fast and works hard
Our Services:
Plumbing HVAC Electrical Restoration If you're looking for something easy, this isn't it. If you're looking for a challenge and a career—let's talk.
Pay:
$18.00 - $24.00 per hour
Work Location:
In person