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HH
HD Home
Dispatch and Home Delivery Operations Supervisor
Career Insights for Dispatcher
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Based on Oregon data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$54,865 / year median in Oregon
+8% projected growth
Job Description
Ever want to work for a growing company who appreciates you? Well look no further! HD Courier (a Kuzyn Logistics company) has been serving Oregon since 2010, growing from a one-person operation in Redmond to a statewide delivery network headquartered in Bend. We provide local delivery, on-demand courier services, home delivery, and warehousing to clients across the medical, retail, financial, and manufacturing sectors. As a 24/7/365 operation, we pride ourselves on professionalism, integrity, and an unwavering commitment to service excellence. HD Home, a sister company within the Kuzyn Logistics family, provides value-added home delivery and logistics solutions to manufacturers, distributors, designers, and contractors, helping bring products into customers' homes safely and seamlessly. Together, HD Courier and HD Home deliver a full spectrum of courier, freight, and home delivery services across Oregon and the Pacific Northwest. HD Courier and HD Home are seeking a motivated and adaptable Dispatch and Home Delivery Operations Supervisor to join our growing team. This is a hands-on, full-time role designed for someone eager to learn every facet of our business — from dispatch operations to the strategic responsibilities of home delivery, scheduling, and route management across both HD Courier and HD Home. This individual will develop deep competency across core operational functions, serve as a capable backup for dispatchers on an as-needed basis, and work toward a defined path onto the management team at HD Courier and HD Home. This is an excellent opportunity for a driven individual looking to grow with a respected Pacific Northwest logistics company. Qualifications Required 3-5 years of experience in logistics, courier services, transportation, or a closely related field Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment Excellent communication skills — written and verbal Valid driver's license with a clean driving record Pass drug test Proficiency with basic computer tools (email, scheduling software, mapping/routing apps) Flexibility to work varied hours, including occasional evenings or weekends as operational needs arise Preferred Familiarity with dispatch or fleet management software (e.g., e-Courier or similar platforms) Prior experience in a lead, supervisory, or training role Knowledge of the Central Oregon area and statewide Oregon geography HIPAA or TSA certification (or willingness to obtain) Please reach out to us at (541) 639-3108, or come visit us at HDHome.biz