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9-1-1 Telecommunicator
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OREGON EMPLOYMENT DEPARTMENT
Corvallis, OR (In Person)
$72,197 Salary, Full-Time
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Job Description
Job Listing ID:
4497723Job Title:
9-1-1Telecommunicator Application Deadline:
08/20/2026Job Location:
CorvallisDate Posted:
05/26/2026Hours Worked Per Week:
40Shift:
Day Shift Duration of Job:
Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)Job Summary:
Position Summary Member of the Corvallis Regional 9-1-1 Communications Center (CRCC) team within the City of Corvallis Police Department Professional Standards and Support Division. Provide call answering and public safety dispatch services for ten (10) public safety agencies throughout Benton County. Answer emergency and non-emergency telephone calls and requests for public safety services; determine the nature of the call and deploy the appropriate personnel and equipment; operate computer-aided dispatch system and various mission-critical communications equipment. Coordinate inter-agency and multi-agency public safety responses, ensure responder safety, and respond to needs of community members to safeguard live and property, and to promote community livability. Adhere to a Telecommunicator Code of Ethics, maintain proficiency in established policies, procedures, telecommunications equipment and geography of area served. Full-time 40 hours per week, CRCCA represented 12-month probationary period The Corvallis Regional 9-1-1 Communications Center operates 24 hours a day, 365 days a year including holidays and weekends. Work rotating shift work and/or compressed work schedules, including nights, weekends, and holidays. Work mandatory overtime with no notice and/or respond to the workplace when emergency situations warrant including but not limited to times of civil unrest, natural disasters, and inclement weather. Telecommunicators work 5 days a week, 8 hours a day. Our Shifts include days, swings, and nights. Schedules rotate every three months according to our association's shift bidding process and operational needs. During the training period a trainee can expect to work all shifts (days, swings, and nights) while learning the duties and responsibilities of the position.Cert Pay:
DPSST Intermediate 4.5% DPSST Advanced 8.0% Lateral applicants may start at a higher wage depending on experience. Proposed Recruitment Timeline for Multiple Positions May 22, 2026 Recruitment Opens Ongoing Application review & CritiCall test invitations sent CritiCall test completion deadline Speed Interviews Oral Boards & Final Interviews Background/Medical/Drug Screen/Psych Anticipated appointment for positions will be as appropriate Essential Duties Answers emergency and non-emergency phone calls via multi-line telephones, assesses needs of caller and dispatches police, fire and/or medical response teams and equipment.Gives emergency instructions to the caller while responding units are in transit, including emergency medical pre-arrival instructions. Processes calls to determine the incident location, nature of the incident, severity (priority), and other information pertinent to the appropriate and safe response to the situation. Manages callers; calms and controls callers, communicates with special needs callers, and communicates with callers from diverse demographic backgrounds while providing professional, excellent service as required by policies and procedures. Provides instructions to callers to help guard their safety as well as others... For full info follow application link. An Affirmative Action/Equal Opportunity Employer in Compliance with ADA.