Job Purpose:

This position reports directly to the Logistics Manager and under general direction will be responsible for scheduling and dispatching carrier loads by coordinating, planning, and assigning quoted shipments to specific contract carriers.

Essential Duties and Responsibilities:

Ensure the safe, timely, and professional passage of shipments from shipper to consignee by assigning contracted carriers chosen by Logistics Manager. Responsible for following Carrier Routing and Load Tendering Instructions for every truckload shipment (FTL) processed. May handle less than truckload (LTL) shipments but will be handled as \"needed basis\" through direction of Logistics Manager. Broker Dispatch will have direct contact with carrier dispatch and drivers. This may include customer calls to answer shipment inquiries and communicate shipment status. All issues are first reported to Logistics Management prior to disclosing information. Confirms and/or processes orders and bills of lading with corresponding information and rates provided by Logistics Manager. In the absence of Manager Broker Dispatch, use best judgment to comply with last-minute requests for shipments. Will manage on a \"need basis.\" Will scan, file, and log daily all paperwork. Will maintain logs and records by day, week, month, and year for brokerage purposes. Will email and fax all paperwork to command center/back office to properly pay carriers on time and invoice shipper of loads. Provides timely communication to customers and personnel on all aspects of shipment status. Acts as point of contact for carrier dispatch departments (provides customer service and load details including scheduled carrier pick-ups). Documentation of daily shipments with a log of time of arrival, time of load, and time of shipping. Create, update, and close out all entries in the transportation management system. Experience with TruckMate, PC Miler, and any Transportation Management System is preferred. Must be able to follow written instructions, write clearly, and communicate well at all levels. Knowledge with Forwarding, Brokerage, and a 3PL environment preferred. Troubleshoot issues that may arise during shipment while communicating with Manager. Performs other duties as assigned. Education and/or

Experience:

High school diploma or equivalent required. Some college preferred. Above average math comprehension. Attention to detail. Brokerage, Freight Forwarder, 3PL Training preferred. Must have 2 years of experience related to Traffic Management. 1 year prior experience brokering freight, with a current customer base desired. Must have a working knowledge of DOT regulations pertaining to brokering, shipping, and receiving freight. Must have complete knowledge of transportation documentation.

Computer Skills:

Requires proficiency in Word, Excel, Outlook, and related applications. Must have strong analytical skills, including the ability to extract, compile, and analyze data. Experience with transportation management software desired.

Reasoning Ability:

Must be able to interact with all levels of management and have excellent written and verbal communication skills. #ALLN-1

Pay:

$17.00 per hour

Work Location:

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