A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
Penn State Health
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Dispatcher - Security Department
Enola, PA
Posted yesterday
Apply Now Penn State Health -
Hampden Medical Center Location:
US:
PA:
Enola Work Type:
Full Time FTE:
1.00
Shift:
Day Hours:
6:00a to 6:00p
Recruiter Contact:
Samantha Leiss at sleiss@pennstatehealth.psu.edu (
MAILTO:
//sleiss@pennstatehealth.psu.edu)
SUMMARY OF POSITION
Responsible for functioning as the main operator of the command/operations center. The Security Operations Center functions as a center where calls for security assistance are received, a radio dispatch center for incoming and outgoing radio communications, a monitoring station for access control operations, e911 emergency application, Radiation Monitoring Systems, a video surveillance center where cameras can be viewed both live and historically, and a location where documentation on all department activities occurs. A computer aided dispatching (CAD) and incident report application is also a primary responsibility of this position.
MINIMUM QUALIFICATION
(S): High School Diploma or equivalency. One (1) year of related experience.
PREFERRED QUALIFICATION
(S): Experience in security, law enforcement, communications, or dispatching preferred. Previous customer service experience preferred. Advanced understanding of complex security access control and surveillance systems preferred. Understanding of and experience with Act 235 preferred. Previous healthcare experience preferred.
WHY PENN STATE HEALTH?
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Be Balanced with Generous Paid Time Off, Personal Time, and Paid Parental Leave. Be Secured with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. Be Rewarded with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. Be Supported by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
WHY PENN STATE HEALTH HAMPDEN MEDICAL CENTER?
Penn State Health Hampden Medical Center brings acute inpatient medical services to communities in Cumberland, Perry, and York counties. The facility features 108 private inpatient beds and an attached outpatient medical office building.
YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU.
State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you. This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract. All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities. Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination. Position Dispatcher -
Security Department Location US:
PA:
Enola | Service and Trade | Full Time Req
ID 100668
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Enola, PA
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