FT Dispatcher - Seeking an adaptable, fast-paced problem solver, who can "think on their feet" while leading the activities of our Drivers. Must be detailed oriented while being able to respond quickly to multiple competing requests. Willing to train the right candidate who offers these core natural skills and abilities along with.... For consideration, candidates MUST have: Solid work history (prior long term periods of employment) -Prior office work experience Experience and comfort in a fast paced office setting Desire to work as a Team Player Strong Computer Skills with proven experience learning new software as learning our Dispatching software is a must. Clear and concise verbal communication skills Desire to serve others through your work IF this TRULY describes YOU...then apply today to join our team who serves our gas & oil community! Dispatchers are responsible for dispatching drivers to cover the loads that need to be hauled. Communicates with drivers via cell phone or by our messaging system within our dispatch software. Responds and resolves issues such as driver questions, passenger requests and incidents, vehicle breakdowns and accidents, emergencies, and route-deviations. Communicates as necessary with management and staff and documents the process. Achieves and maintains rapport with drivers by asking questions to gain an understanding of their needs and current situation, answering requests in timely pleasant manner, keeping them informed of policies and procedures, and relaying information to proper departments.

QUALIFICATIONS

One year experience as an operator, dispatcher preferred. Must meet hiring qualifications including but not limited to, minimum of 18 years of age, acceptable driving record and background verification. Ability to work various shifts and days, including weekends and holidays. Must have regular attendance and punctuality. Ability to be curious and learn from asking questions and listening to others. Experience in using personal computers, applications, and proficiency in data entry, excel & word documents Excellent powers of concentration- ability to handle multiple tasks simultaneously within a distracting environment is essential Good working knowledge of English, grammar, punctuation, spelling, style, etc. with the ability to read and write reports and communication memos Ability to analyze situations, solve problems and deal with a variety of changing situations in a timely manner. Willingness to evaluate an employees adherence to rules and regulations and to report irregularities to management. Able to function effectively under stress and remain calm and collected during emergencies; enjoy working under pressure Ability to be detail oriented, organized, accurate, and able to prioritize work tasks. Ability to be self-motivated and results oriented to accomplish objectives Ability to establish and maintain effective working relations with operators, clients, and staff to gain information and support in accomplishing goals. Ability to interact courteously with diverse internal and external customers. Negative drug testing subject to random alcohol and drug testing This is a safety sensitive position subject to

US NON-DOT

Drug and Alcohol pre-employment, random, reasonable suspicion testing.

Job Type:

Full-time Work Location:

In person