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Kappus Company

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$49,699 / year median in Pennsylvania

+1% projected growth

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Job Description

Dispatcher Kappus Company - 3.3 North Huntingdon, PA Job Details Full-time $20 - $23 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Flexible spending account Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Referral program Qualifications Teamwork Logistics Technical support Organizational skills Purchasing Full Job Description Kappus Company is seeking a Dispatcher to join our team! This position plays a key role in supporting our technicians and ensuring efficient service operations. It's an excellent opportunity for someone with technical experience in commercial food service equipment who is looking to transition from a field service role into a dispatching and operations support position.
Key Responsibilities:
Respond promptly to technicians' calls and questions, providing necessary information and support Send and distribute parts to technicians as needed to ensure timely repairs Assist in managing the preventive maintenance schedule for customers Write purchase orders and enter service rewrites to maintain accurate records Manage service estimates and prepare quotes for service jobs Act as back-up support to Customer Service Representatives and fellow Dispatchers as needed Perform other duties as assigned
Qualifications:
Strong communication and organizational skills Ability to multitask and prioritize in a fast-paced environment Technical knowledge of commercial food service equipment preferred Previous field service or dispatch experience is a plus Proficiency with Microsoft Office and service management software This is a great opportunity to apply your technical expertise in a new way, supporting our field service team from an operations standpoint while developing new skills in scheduling, logistics, and customer service. If you're ready for the next step in your career and want to join a team that values collaboration and customer focus, apply today!
Keywords:
Dispatch, Technician, Field Service Technician, Mechanic Job Type:
Full-time Pay:
$20.00 - $23.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Referral program Vision insurance Ability to
Commute:
North Huntingdon, PA 15642 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance