Roadside Service Dispatcher - Hybrid / St. Petersburg Discount Lockout LLC St Petersburg Beach, FL Job Details Part-time | Full-time | Contract $823.21 - $1,327.95 a week 13 hours ago Benefits Flexible schedule Referral program Qualifications City street navigation Computer operation Customer communication Active listening Route mapping technology Administrative experience Attention to detail Dispatch software communication Computer skills Customer support Emergency communications software Computer-aided dispatch (CAD) software Full Job Description Position Summary We are hiring a detail-oriented Service Dispatcher to join our regional support team in Pinellas County. This position operates under a hybrid schedule: Training and select shifts held on-site in St. Petersburg; eligible for partial remote shifts after 30 days. This role is ideal for customer service representatives, call center professionals, and administrative assistants looking for a stable routing and logistics role with work-from-home flexibility.

Core Responsibilities Inbound Call & Ticket Handling:

Receive incoming roadside service requests from stranded motorists across St. Petersburg and Pinellas County.

Field Service Routing:

Coordinate and assign light-duty tickets (jumpstarts, lockouts, fuel drops, tire service) to local mobile technicians based on location and real-time ETAs.

Driver Communication:

Gather accurate vehicle details, GPS coordinates, and safety status from drivers in need of assistance.

Status Tracking:

Monitor job progress, confirm completed dispatches with field providers, and maintain clear ticket logs in our digital software.

Position Highlights Hybrid Work Schedule:

On-site foundation in St. Pete with transition to partial remote shifts after initial onboarding.

Growth Potential:

Develop specialized skills in fleet coordination, mobile logistics, and emergency dispatching.

Steady Work Environment:

Consistent shift availability supporting a high-volume regional coverage grid. Candidate Requirements Strong verbal communication and active listening skills. Basic computer literacy and comfort navigating digital maps and dispatch software. Familiarity with St. Petersburg geography, Pinellas County corridors (I-275, US-19, Gandy Blvd), and surrounding areas. Prior experience in call centers, customer support, administrative roles, or scheduling is preferred but not required. Quiet workspace and high-speed internet connection for eligible remote working days. To Apply Submit your resume or contact details through the application portal to schedule an initial interview.

Pay:

$823.21 - $1,327.95 per week

Benefits:

Flexible schedule Referral program People with a criminal record are encouraged to apply

Work Location:

Hybrid remote in St Petersburg Beach, FL 33706