Core Responsibilities Inbound Call & Ticket Handling:

Receive incoming roadside service requests from stranded motorists across St. Petersburg and Pinellas County.

Field Service Routing:

Coordinate and assign light-duty tickets (jumpstarts, lockouts, fuel drops, tire service) to local mobile technicians based on location and real-time ETAs.

Driver Communication:

Gather accurate vehicle details, GPS coordinates, and safety status from drivers in need of assistance.

Status Tracking:

Monitor job progress, confirm completed dispatches with field providers, and maintain clear ticket logs in our digital software.

Position Highlights Hybrid Work Schedule:

On-site foundation in St. Pete with transition to partial remote shifts after initial onboarding.

Growth Potential:

Develop specialized skills in fleet coordination, mobile logistics, and emergency dispatching.

Steady Work Environment:

Consistent shift availability supporting a high-volume regional coverage grid. Candidate Requirements Strong verbal communication and active listening skills. Basic computer literacy and comfort navigating digital maps and dispatch software. Familiarity with St. Petersburg geography, Pinellas County corridors (I-275, US-19, Gandy Blvd), and surrounding areas. Prior experience in call centers, customer support, administrative roles, or scheduling is preferred but not required. Quiet workspace and high-speed internet connection for eligible remote working days. To Apply Submit your resume or contact details through the application portal to schedule an initial interview.

Pay:

$823.21 - $1,327.95 per week

Benefits:

Flexible schedule Referral program People with a criminal record are encouraged to apply

Work Location:

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