Overview ADAS Safe is seeking an Assistant Manager - Dispatcher to support our growing nationwide ADAS calibration operation. This role serves as the link between field technicians, customers, and scheduling operations, ensuring jobs are completed efficiently while delivering exceptional customer service. Responsibilities

• Manage daily technician scheduling and dispatch operations.
• Serve as the primary contact for scheduling, rescheduling, and appointment updates.
• Provide first-line support to technicians experiencing operational or technical challenges.
• Coordinate equipment, software access, and resources required for successful calibrations.
• Communicate proactively with customers regarding schedule changes and service updates.
• Track operational trends and provide reports to leadership.
• Support technician onboarding, training, and process improvement initiatives. Requirements/Qualifications
• 3+ years of experience in dispatching, operations coordination, field service, or automotive operations.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office, Google Workspace, and scheduling software.
• Automotive, collision repair, ADAS, or field service experience preferred.

Important:

We are looking for someone who thrives in a fast-paced environment, is strong team player who collaborates well with others. Eager to learn and take on new challenges, self-motivated with the initiative to work independently and is skilled at driving business growth through nurturing existing client relationships and prospecting new accounts Why Join ADAS Safe? Join a rapidly growing company at the forefront of ADAS calibration technology. This role offers competitive compensation, career growth opportunities, and the chance to make a direct impact on operational excellence across the organization.

Pay:

$60,000.00 - $90,000.00 per year

Benefits:

Dental insurance Health insurance Paid time off Referral program Vision insurance

Work Location:

In person