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DCC Metal Recycling

Dispatcher Trucking Intermodal Import eport

Career Insights for Dispatcher

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Based on South Carolina data

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$46,290 / year median in South Carolina

+8% projected growth

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Job Description

Full Job Description
POSITION SUMMARY
A Dispatcher is responsible for the coordination of the utilization of drivers, trucks and trailers to create capacity, maximize productivity and ensure prompt, courteous and efficient service.
PRINCIPAL RESPONSIBILITIES
Ensure that monthly contracts are met with our customers. Ensure that yard to yard metal pick ups are maintained. Ensure maximum productivity by achieving or exceeding Company-established goals by successfully routing vehicles. Utilize computer tracking software to monitor Driver and Trailers Assign loads to drivers based on designated routes and driver location. Prepare, update and dispense the daily route schedule. Gather and maintain route sheet documentation for pick-ups (scheduled, missed, extra pick ups), route completions and driver locations. Ensure route completion via the driver check-in process. Report driver performance issues or concerns to appropriate management for resolution. Report driver performance issues or concerns to appropriate management for resolution. Follow all required safety policies and procedures. Perform other job-related duties as assigned..
QUALIFICATIONS
Experience in a customer-facing position. Two years of prior experience working as a dispatcher preferred.
Job Type:
Full-time Pay:
$15.00 - $30.00 per hour
Benefits:
Dental insurance Health insurance Paid time off Vision insurance
Experience:
Dispatching:
2 years (Preferred)
Work Location:
In person