DISPATCHER - BEHAVIORAL HEALTH TRANSPORT

Starting Pay:

$22.00/Hour | Non-Exempt (Hourly) We're looking for a Behavioral Health Transport Dispatcher in our Murfreesboro location who is organized, quick-thinking, and able to remain calm in a fast-paced environment. You'll serve as the communication hub that keeps our transport teams connected and our patients moving safely and efficiently. Responsibilties

Coordinate and dispatch behavioral health transport units
Receive, prioritize, and document transportation requests
Assign crews based on availability, location, urgency, and patient needs
Monitor unit status, response times, and transport progress
Communicate professionally with field teams, healthcare facilities, and leadership
Respond quickly to changing priorities and urgent situations
Maintain accurate dispatch records and documentation
Protect confidential patient information and maintain HIPAA compliance
Provide outstanding customer service
Follow established safety procedures and dispatch protocols Our Teammate must be:
Calm and professional under pressure
Highly organized, dependable, and detail-oriented
Strong communication and active-listening skills
Ability to manage multiple priorities simultaneously
Strong computer, phone, and data-entry skills
Compassionate approach to behavioral health services
Commitment to patient dignity, safety, teamwork, and service excellence Qualifications
High school diploma or GED required
Previous dispatch, EMS, ambulance, healthcare, transportation, public safety, or behavioral health experience preferred
Excellent verbal and written communication skills
Ability to work effectively in a fast-paced transportation environment
Knowledge of HIPAA and patient confidentiality preferred Ready to Make an Impact?

Apply Today! |

Starting Pay:

$22.00/Hour | Non-Exempt Your Voice. Your Decisions. Your Impact.

Pay:

From $22.00 per hour

Benefits:

401(k) Dental insurance Dependent health insurance coverage Employee assistance program Health insurance Military leave On-the-job training Paid time off Referral program Vision insurance

Work Location:

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