5.0 Smyrna, TN Job Details Full-time $32,000
$52,000 a year 21 hours ago Benefits Dental insurance Paid time off On-the-job training Vision insurance Opportunities for advancement Qualifications Equipment service recordkeeping Customer records maintenance Computer operation Phone communication Computer literacy Service scheduling Team scheduling No experience needed High school diploma or GED Dispatch software communication Computer skills Dispatch record maintenance Entry level Cross-functional communication Under 1 year Client interaction via phone calls

Full Job Description Now Hiring:

Plumbing Call Taker

No Experience Needed!

Location:

Smyrna TN | Full-Time | Competitive Pay & Benefits Golden Plumbing is growing fast and looking for a motivated, reliable Dispatcher to join our team! No experience? No problem. We'll train the right person. If you're organized, great on the phone, and ready to be the heartbeat of a busy service team — this is your shot.

Job Summary:

As our dispatcher, you'll be the link between our customers and our field plumbing team. You'll coordinate schedules, communicate with technicians, and make sure every job runs smoothly from the first call to the final fix.

Responsibilities:

Answer inbound calls and schedule service appointments Dispatch plumbers efficiently based on location, skillset, and urgency Communicate with customers to confirm and follow up on appointments Assist technicians with routing, materials, and job notes via our software (we use ServiceTitan) Keep customers informed of technician ETAs and any scheduling changes Maintain accurate records of jobs and service calls

What We're Looking For:

Friendly and clear communicator (phone + written) Able to stay organized in a fast-paced environment Basic computer skills Willing to learn dispatch software and plumbing service workflows High school diploma or equivalent

What We Offer:

Competitive Pay (based on experience and performance) Health, Dental, and Vision Insurance Paid Time Off On-the-Job Training

no experience needed! Opportunities for advancement as we grow A supportive, family
and veteran-owned business environment Apply now and become a key part of the Golden Plumbing team
where your future flows as strong as our service!

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