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SF
Staff Force Personnel Services
Dispatch Coordinator
Career Insights for Dispatcher
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Based on Texas data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$44,695 / year median in Texas
+9% projected growth
Job Description
Dispatch Coordinator Staff Force Personnel Services Laredo, TX Job Details Full-time $15 an hour 1 day ago Benefits Health insurance Dental insurance Vision insurance Qualifications Teamwork Microsoft Excel Fleet management Organizational skills Multi-line phone systems Full Job Description Overview We are seeking a highly organized and proactive Dispatch Coordinator to join our logistics team. In this vital role, you will oversee the efficient dispatching of freight and transportation assets, ensuring timely delivery and optimal utilization of resources. The ideal candidate will possess strong communication skills, technical proficiency with transportation management systems, and a comprehensive understanding of road transportation operations. This position offers an opportunity to contribute to streamlined logistics processes, enhance customer satisfaction, and support the overall supply chain efficiency. Responsibilities Coordinate and schedule freight shipments using vehicle dispatch software and transportation management systems such as Oracle Transportation Management. Communicate effectively with drivers, clients, and internal teams via multi-line phone systems and internal communication channels. Monitor GPS and GIS data to track vehicle locations, optimize routes, and ensure adherence to DOT regulations. Manage phone call inquiries related to shipping, receiving, freight status, and customer service issues with professionalism and clarity. Enter data accurately into logistics databases, including shipment details, delivery schedules, and vehicle assignments. Ensure compliance with DOT (Department of Transportation) regulations and safety standards during dispatching activities. Collaborate with supply chain partners, 3PL providers, and fleet management teams to coordinate transportation planning. Handle shipping & receiving documentation efficiently while maintaining organized records. Assist in problem-solving for road transportation operations by analyzing route data and dispatching patterns. Support internal communication efforts to improve dispatch workflows and customer service quality. Experience Proven experience in transportation planning, dispatching, or logistics coordination within a fast-paced environment. Familiarity with transportation management systems such as Oracle Transportation Management or similar platforms. Knowledge of