Job Summary Dispatcher Position The Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Requires strong problem-solving skills, leadership, mentoring abilities, multi-tasking and superior communications ability.

Primary job responsibilities include:

Ensuring independent contractor satisfaction by facilitating load distribution. Achieving driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers. Working closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers (independent contractor and employee) and internal and external customers. Promoting a culture of operational excellence focused on safety and quality. Executing daily workload while ensuring customer requirements are met to achieve world class service. Tracking and managing all Gulf Winds equipment to ensure proper utilization. Cross-training to cover workload distribution when the Terminal Manager is out. Openly communicating challenges/opportunities as they arise along with creative solutions to overcome. Managing cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers. Ensuring proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials. Managing quarterly KPIs to support company goals.

Requirements include:

Organizational skills. Professional communication & writing skills. Self-starter with willingness to work with minimal supervision. Problem resolution skills. Computer skills (Internet and Prism Software preferred). Computer literate with MS Word, Excel and Outlook. Logistics and intermodal experience preferred. Perform other related duties as assigned.

Minimum qualifications include:

High School Diploma or GED. Dependable and able to work independently. Previous transportation experience preferred. Job Description Dispatcher Position The Dispatcher position is responsible to ensure timely, accurate and efficient service to GWI customers and drivers. Requires strong problem-solving skills, leadership, mentoring abilities, multi-tasking and superior communications ability.

Primary job responsibilities include:

Ensuring independent contractor satisfaction by facilitating load distribution. Achieving driver retention and growth goals by ensuring driver success while maintaining strong relationships with the independent contractors and employee drivers. Working closely with critical departments (e.g., Safety, Driver Recruitment, Customer Service, Sales) to best serve our drivers (independent contractor and employee) and internal and external customers. Promoting a culture of operational excellence focused on safety and quality. Executing daily workload while ensuring customer requirements are met to achieve world class service. Tracking and managing all Gulf Winds equipment to ensure proper utilization. Cross-training to cover workload distribution when the Terminal Manager is out. Openly communicating challenges/opportunities as they arise along with creative solutions to overcome. Managing cost with a focus to increase profitability of the terminal as well as minimizing cost to our customers. Ensuring proper maintenance and cleanliness/up-keep of the facility, as well as ensuring the facility is stocked with the correct supplies and materials. Managing quarterly KPIs to support company goals.

Requirements include:

Organizational skills. Professional communication & writing skills. Self-starter with willingness to work with minimal supervision. Problem resolution skills. Computer skills (Internet and Prism Software preferred). Computer literate with MS Word, Excel and Outlook. Logistics and intermodal experience preferred. Perform other related duties as assigned.

Minimum qualifications include:

High School Diploma or GED. Dependable and able to work independently. Previous transportation experience preferred.