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F.H. Furr
Dispatcher
Career Insights for Dispatcher
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Scorecard
Based on Virginia data
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What they do
A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.
$48,740 / year median in Virginia
+8% projected growth
Job Description
Job Summary Dispatcher Position F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service.
Responsibilities:
Efficiently schedule and dispatch field technicians for service calls and projects Prioritize service requests based on urgency and location Communicate effectively with customers to confirm appointments and provide updates Coordinate with the team to allocate resources for emergency calls Monitor field technicians' progress and adjust schedules as needed Maintain accurate records of service calls and technician activitiesQualifications:
Proven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay informationAvailable Schedules:
Thursday- Sunday, 7am-6pm Friday
- Monday, 7am-6pm Saturday
- Tuesday, 7am-6pm
Benefits:
Company-paid Medical, Dental, and Vision Insurance 401(K) Plan Company-paid Long-Term Disability and Life Insurance policies Short-term disability and voluntary life insurance options Generous PTO and Holiday Plan Opportunities for professional development and advancementPosted Min Pay Rate:
USD $20.00/Hr.Posted Max Pay Rate:
USD $23.00/Hr. Job Description Dispatcher Position F.H. Furr is seeking a skilled and organized Dispatcher to play a pivotal role in ensuring our field technicians are dispatched efficiently and effectively. As a vital part of our team, you will be responsible for coordinating schedules, prioritizing calls, and providing exceptional customer service.Responsibilities:
Efficiently schedule and dispatch field technicians for service calls and projects Prioritize service requests based on urgency and location Communicate effectively with customers to confirm appointments and provide updates Coordinate with the team to allocate resources for emergency calls Monitor field technicians' progress and adjust schedules as needed Maintain accurate records of service calls and technician activitiesQualifications:
Proven experience in a dispatching or scheduling role Strong organizational and multitasking skills Excellent communication and customer service abilities Familiarity with scheduling software or dispatching systems (experience with ServiceTitan is a plus) Ability to work in a fast-paced, deadline-driven environment Detail-oriented and able to accurately record and relay informationAvailable Schedules:
Thursday- Sunday, 7am-6pm Friday
- Monday, 7am-6pm Saturday
- Tuesday, 7am-6pm