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Matern Staffing, Inc.

Dispatcher

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$48,740 / year median in Virginia

+8% projected growth

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Job Description

Matern Staffing is hiring a Dispatcher at a building materials supplier in Fredericksburg, Va. The Dispatcher plays a crucial role in the seamless delivery of products to customers. By efficiently assigning drivers, coordinating delivery schedules, and addressing customer concerns, they ensure timely and accurate deliveries. If you thrive in a dynamic environment, enjoy strategic planning, and want to be an integral part of a team that ensures smooth product distribution, this Dispatcher position is an exciting opportunity for you.
Salary:
$18/hr
Schedule :
8am start
What You'll Do:
Assign drivers and vehicles for timely delivery of customer orders under general supervision Direct drivers through two-way radio communication and establish service routes for regular customers Coordinate with customers and sales staff to determine preferred delivery times and create delivery schedules Keep records of mileage, fuel usage, repairs, and other delivery-related expenses Address customer concerns/questions regarding deliveries and expedite solutions for missing, misrouted, delayed, or damaged merchandise
What You'll Need:
High school diploma/GED required Prior scheduling and dispatching experience Strong written and verbal communication and interpersonal skills for interacting with coworkers and customers Excellent critical thinking and problem-solving skills for deploying solutions Knowledge of DOT or other requirements regulating work activities Ability to adapt to new situations, always ready to step in to help Strong computer skills in MS Office products About our client: Our client is the nation's largest supplier of structural building products, value-added components, and services to the professional market for new residential construction and repair and remodeling. Their focus is on providing unparalleled service to both large and small customers.
About Matern Staffing:
For over 55 years Matern Staffing has built relationships with businesses and job seekers to provide staffing solutions and job opportunities to the areas of Virginia, Maryland, and beyond. We believe that when employees and business partners succeed, families and communities thrive. Matern Staffing is an equal opportunity employer. Matern Staffing is a V3 (Virginia Values Veterans)
Certified Employer Pay:
$18.00 per hour
Benefits:
Dental insurance Health insurance
Work Location:
In person