Dispatch Coordinator (Full Time)

Dispatch Coordinator (Full Time) at

LAWRENCE COMPANIES, INC.

Dispatch Coordinator (Full Time) at

LAWRENCE COMPANIES, INC.

in Roanoke, Virginia Posted in 5 days ago.

Type:

Full-Time Job Description:

Overview Lawrence Companies, Inc., headquartered in Roanoke, Virginia, is a 100% employee-owned service-based organization with four primary business divisions: Household Goods Moving and Storage, Truckload and Flatbed Freight, ACS Roll-Off Containers, and Truck Bodies. As a founding member of United Van Lines, Lawrence has been a leader in the moving and storage industry for over 80 years and expanded into freight operations in 1994. Across all divisions, we have built a strong reputation for reliability, service quality, and delivering exceptional value to our customers. Our success is driven by strong client relationships, results-oriented performance, and open communication. We take pride in fostering a team-oriented, value-driven culture where employees are empowered to succeed. Position Summary The Dispatch Coordinator plays a key role in supporting daily ACS and Facilities operations. This position works closely with drivers, internal teams, and customers to ensure efficient dispatching, accurate recordkeeping, and a high level of service delivery. This role is ideal for someone who thrives in a fast-paced environment and enjoys problem-solving, coordination, and communication. Essential Functions & Responsibilities Coordinate daily dispatch operations, including driver assignments and route efficiency Monitor operations to ensure timely and accurate service delivery Maintain detailed and accurate maintenance and operational records Provide administrative support including phone management, data entry, filing, and document preparation Deliver professional customer service by resolving issues and responding to inquiries promptly Ensure all dispatched assignments are completed as scheduled Communicate effectively with drivers, customers, and internal teams to resolve issues and share updates Assist with scheduling and routing functions as needed Operate and support computerized routing systems Assist with invoicing, billing, and general administrative duties Compile, analyze, and maintain operational data using spreadsheets and company systems Requirements Knowledge, Skills & Abilities Highly motivated self-starter with the ability to work independently and as part of a team Strong verbal and written communication skills with a professional demeanor Detail-oriented with a high level of accuracy in data entry and recordkeeping Ability to manage multiple priorities and meet deadlines in a fast-paced environment Strong problem-solving skills with a proactive, solution-focused mindset Demonstrates ownership, accountability, and urgency in completing tasks Proficient in Microsoft Office and general computer systems Knowledge of DOT regulations is a plus Education & Experience High school diploma or equivalent required; technical degree preferred Experience in logistics, trucking, warehousing, or a related field preferred Strong organizational skills with attention to detail and follow-through Ability to quickly learn systems and adapt to changing priorities Benefits Work as part of a 100% employee-owned company Competitive compensation Medical, dental, vision, life, and disability insurance Flexible spending accounts (FSA) Short-term and long-term disability coverage Employee Stock Ownership Plan (ESOP) and 401(k) retirement plan Paid vacation and time off Wellness program with annual reimbursement opportunities Equal Opportunity Employer Lawrence Companies is an

Equal Opportunity Employer:

Minority/Female/Veteran/Disabled. If you need accommodation to complete an application, please contact us at 540-966-6492 or hr@lawrencecompanies.com.