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Allied Universal

Security Officer - Dispatch Control

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What they do

A Dispatcher answers emergency calls and relays information from callers to the appropriate police, fire or ambulance staff. Speaks calmly with callers to get the information needed for emergency personnel. Keeps detailed records of calls and responses.

$48,740 / year median in Virginia

+8% projected growth

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Job Description

Security Officer
  • Dispatch Control Overview Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Officer Dispatch Control in Sterling, VA , you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal as a Dispatch professional supporting a dynamic tech and telecommunications location. In this role, you will monitor security-related systems, coordinate communications, document activity, and help to deter incidents through timely response and strong attention to detail. This position offers the chance to deliver exceptional customer service while working with an agile, reliable, and innovative team that puts people first and acts with integrity.
Position Type:
Full Time Pay Rate:
$23.18 /
Hour Job Schedule:
Day Time Mon 11:00 PM
  • 07:00 AM Fri 11:00 PM
  • 07:00 AM Sat 11:00 PM
  • 07:00 AM Sun 11:00 PM
  • 07:00
AM What You'll Do:
Provide customer service to clients by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location. Respond to incidents, alarms, and critical situations in a calm, problem-solving manner while coordinating communications between on-site personnel, visitors, and/or local responders. Monitor radios, telephones, cameras, and other communication systems to receive calls for service, document activity, and help support timely dispatch of personnel. Maintain detailed logs, reports, and incident records, including tracking visitor, contractor, and/or delivery activity in accordance with site procedures. Conduct regular and random patrols around the business and perimeter as needed, noting unusual activity and reporting concerns through established channels.
Minimum Requirements:
At least 1 year of security-related experience is required. CPR and/or First Aid experience is preferred. Comfort using a computer or tablet is preferred. Customer service experience is preferred. Alarm panel experience is preferred. Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only.
Why Join Us:
Smart Tools:
Access to our exclusive technology to view and claim additional shifts to earn more.
Career Growth:
Get paid training and access to career growth opportunities.
Financial and Health Benefits:
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
Exclusive Perks:
Enjoy discounts on top brands and services through our Perks Program. Closing Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law.
For more information:
www.aus.com. If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. Requisition ID 2026-1638735